PRIVACY POLICY

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To protect your privacy we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the Tipple Tails website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

• Name
• Address
Phone
• Number

Providing this data is not obligatory, however, if you do not provide this data we will be unable to fulfil your order.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries, including [the United States, Japan and other countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We hold your data in a password protected electronic database on our own computers and on a cloud-based database account which can only be accessed via passwords which we control.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries, including [the United States, Japan and other countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. The legal basis for the collection of data is to enable the processing of your order for the performance of the contract we have with you.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We may share all or some of this information with our postal provider to perform the contract that we have with you.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services or subscribe to our weblog. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use collected, anonymous information to improve the design of our website, monitor sales and understand our customers, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use “session” cookies on the website. We will use the session cookies to keep track of you, and enable you to remain logged-in, whilst you navigate the website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Should you have other questions or concerns about these privacy policies, please call us on +44 (0)114 232 2154 or send us an email at info@reallygreatfruitcake.co.uk.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

If you are connected to the Internet you have an IP address, which, for example, will look something like this 198.184.98.9

The Web Server delivers (serves up) web pages to your computer.

Third Party Websites

This privacy policy only covers this website at http://www.reallygreatfruitcake.co.uk other links within this site to other websites are not covered by this policy.

Your Rights

As a data subject, you have a number of rights. You can:

Ask us to provide you with any personal information we hold about you.

Ask us to correct personal data, for example if you move/change your phone number etc

Ask us to delete or stop processing your data, for example where the data is no longer required for the purposes of processing an order

Ask us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Ask us to restrict the processing of your data.

If you would like to exercise any of these rights, please contact Jane Stammers on info@reallygreatfruitcake.co.uk

Retention of Data

If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For those customers using the website for one order only, we will hold your data for 6 years.

For those customers making enquiries which don’t result in order (our contract with you) we will retain your data for 6 months.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@reallygreatfruitcake.co.uk or by post to Jane Stammers at Wadsley Hall Farm Kitchen Ltd, Far Lane, Sheffield, S6 4FD.

Data controller

The data controller responsible for our website is Wadsley Hall Farm Kitchen Ltd.